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To successfully complete this qualification, they need to have the ability and the opportunity to demonstrate, recognisable management and leadership skills. Candidates will gain the confidence in decision making and the ability to introduce new systems and procedures in line with organisational quality standards.
Management level 3 (Certificate)
Planning and implementing change
Recruit and select colleagues
Managing a budget
Managing a project
They must provide leadership in their own area, have responsibility for their team and be able to work using their own initiative and adapt to different situations. Candidates must have excellant organistional skills, motivation, support team members and make improvements to existing practices.
Team Leading Level 2 (Certificate)
Build up effective working relationships Encourage innovation within the team
Resolve customer service poblems
Allocate and monitor work in the team
Provide learning opportunities
Help team members address problems affecting their performance
Participate in meetings
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