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The level 1 certificate in Retail Knowledge has been developed to help learners to gain an understanding of areas such as selling, customer service, team working, health and safety, dealing wit theft, product knowledge for specific areas such as chilled food, newspapers, garden retail, beauty and fashion.
The level 1 certificate in Retail
They will have the opportunity to:
ENGAGE in learning to develop a range of skills and techniques
DEVELOP personal skills and attribures essential for successful performance
ATTAIN the knowledge, understanding and skills they will need to prepare work
DEVELOP functional skills and personal learning and thinking skills
PROGRESS to employment
ADVANCE to related general and/or vocational qualifications
Providing the unemployed with the skills they need to get back into work
Learners will gain skills in employability, personal development and develop their knowledge in:
Understanding customer service in the retail sector
Understanding how a retaill business maintains health and safety on its premises
Understanding the retail selling process
Understanding how individuals and teams contribute to the effectiveness of a retail business
This qualification is ideal if you are new to retail and want to enhance your opportunities in obtaining employment.
This qualification is ideal for learners looking to work in these potential job roles:
For a certificate in retail you will attend a series of training workshops over a 2 week period. The course involve working in a group with your training provider and be assessed by a mulitple choice test.
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